Depending on how we connected to schedule the appointment, we either spoke about arriving 10-15 minutes early to complete consent forms or I emailed you an invitation to the confidential portal to complete new client intake forms. I will ask you for your permission or preference for receiving appointment reminders via text, phone or email. As a courtesy, I will send you an appointment reminder 48 hours prior to our appointment date.
Should you need to cancel the appointment, call, text, or email prior to 24 hours of the appointment time. We can reschedule as it best fits your needs.
For appointment cancellations or no-shows that are less than 24 hours, a $75 fee may apply for no-shows or late cancellation. Please note insurance will not reimburse no-show or late cancellation charges.
At the appointment, if requesting insurance to be billed, bring your insurance card and aware of any co-payments or co-insurance that are required to be paid at session. I prefer to use Ivy Pay for payment if you choose to use a credit card. Ivy Pay is a secure credit card app for therapists only and I will guide you through its easy option to keep your card on file while maintaining your cards privacy and protection. There are no downloads to install.
If I emailed you a link to my portal, complete the electronic forms online. I will greet you in the waiting room at the scheduled appointment time. Privacy policies are located in the waiting room and available for taking home.
At session, we will discuss your goals, review consents and identify how we will work together. During session, a warm and safe environment is provided. Feel free to take your shoes off and become comfortable. This is your time and it’s a privilege to share it with you.